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Dineen Franco

Licensed Lead Customer Service Representative

 Office: 518.783.1010


 1187 Troy Schenectady Road

Get to know Dee.


How long have you worked in the insurance industry?

I have worked in the insurance industry for over 35 years. I have worked with companies, agencies, and in claims departments, so I have a lot of diverse experience in the industry. 


What do you or your family enjoy most about the community you live in?

I enjoy volunteering. I have been a volunteer at the City Mission of Schenectady for over 21 years.


What is your favorite season and why?

Spring and Fall - I love watching everything bloom. Spring is the embodiment of hope each year and our days have more light. One of the top reasons why I love the fall season is because I love seeing nature change around me. Seeing the leaves turn to vibrant yellows, oranges, and reds makes our magical world absolutely stunning.


If you were a superhero, what would your power be?

The Flash. He and his team always remember to do no harm and they are always there to help others.